Terms of use and privacy policy
Please read the Website Terms of Use carefully before using this website (“Site”). These Site Terms of Use (“Terms of Use”) govern your access to and use of the Site. The Site is available for your use provided that you agree to the terms of use set forth below. If you do not agree to all of the Terms of Use, do not access or use the Site. By accessing or using the Site, you and others using the Site under your account (“you”) indicate your agreement to be bound by the Terms of Use.
1. Registration
1.1. To register on the site, we will need you to provide some information, and your registration on the site will not be accepted if the necessary information is not provided to us. We have the right to refuse any registration without giving reasons. We may also carry out necessary checks to confirm your identity and registration requirements.
1.2. Once you have successfully completed your registration, your registration will continue for an indefinite period subject to possible suspension or cancellation in accordance with Section 2 of these Terms of Use.
2. Suspension, termination or cancellation
2.1. We may, in our sole discretion and without prejudice to any of our rights and remedies and without any liability to you, limit, suspend or permanently withdraw your access to our website, cancel any product(s) and/or remove hosted content for any reason. Including, but not limited to, the following:
A. If we believe that you have violated, abused or exploited any provision of these Terms of Use
B. If you use our website for any illegal or fraudulent purposes or in connection with a criminal offense or abuse of our policies and rules
C. Suspected misuse of inventory or placing a bulk order. The following constitutes (but is not limited to) misuse of inventory or placing a bulk order
i. Items requested are not for personal consumption but for resale
ii. Multiple orders placed for the same product at the same address, depending on the product category
iii. Order a large quantity of the same product
iv. Invalid address given in order details
v. Any abuse or fraud used to place the order
vi. Any request made using a technological flaw/vulnerability
2.2. We reserve the right to take appropriate action if you are suspected of acting fraudulently or if you make invalid and/or false claims or provide false, incomplete or misleading information. You may engage in fraudulent activities if any of the following are met (but not limited to):
a. Failure to respond to the payment verification email sent by us
b. You failed to provide sufficient documents while verifying payment details
c. Using credentials that do not belong to you
d. You are using an invalid address, email, or phone number
e. Return a wrong or damaged product
f. Abusing or harassing delivery personnel
g. Activities undertaken with the sole purpose of causing loss of business/revenue to Abdul Rahman Al Gosaibi Company
2.3. If your account is suspended from our Website for any reason, we may delete any content or other materials relating to your use of the Website and we will have no liability to you or any third party for doing so. However, details of your transactions may be retained by us for tax or regulatory compliance purposes.
2.4. For the avoidance of doubt, any amounts paid and received by us in respect of a canceled order(s) will be refunded
3. Your obligations
3.1. When using or accessing the Site, you agree that you:
a. You are responsible for maintaining the confidentiality of and restricting access to and use of your account and password and accept responsibility for all activities that occur under your account and password.
b. You agree to notify us immediately of any unauthorized use of your password or account or any other breach of security
c. You will provide true, accurate, current and complete information about yourself and your use of the Site as requested by us
d. You will not disclose to any third party (except as requested or requested by us) the User Information provided to you
e. You will cooperate with our requests for additional information regarding your eligibility and use of our Site.
4. Intellectual property rights
4.1. Except for the rights expressly granted under these Terms of Use:
a. All content included on the Website, including but not limited to text, graphics, logos, images, audio clips and software, is our property or the property of our licensors. We (or our licensors, as the case may be) retain all right, title and interest in and to the Site, including, without limitation, all intellectual property rights therein.
b. All rights, title and interest in any information, materials or other content you provide in connection with your use of the Site, including all intellectual property rights therein, will become our property.
4.2. You agree that you have no right to use any of our trademarks without our prior written consent.
4.3. All rights not expressly granted to you in these Terms of Use are reserved and reserved by us or our licensors.
5. Materials contained on the website
5.1. You may view, use, download and store material on this website for your personal use or for the purpose of conducting business with us. Commercial use is not permitted. Redistributing, republishing or otherwise making available material on this site to third parties is prohibited, without our prior written consent.
5.2. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
5.3. The materials appearing on the Site could include technical, typographical, or photographic errors. We do not warrant that any of the materials on this site are accurate, complete, or current. We may make changes to the materials on the Site without prior notice. However, we make no commitment to update this material.
6. Links
6.1. This website may contain links to other websites. We do not accept any responsibility or liability for the content of other websites which are not under our control. No link is intended to be, and should not be construed as, an endorsement of any kind by us of the other site.
7. Regulating law
7.1. These Terms of Use and any non-contractual rights or obligations arising from or in connection with them are subject to the laws in force in the Kingdom of Saudi Arabia.
7.2. You irrevocably submit to the exclusive jurisdiction of the courts of Riyadh in the Kingdom of Saudi Arabia.
Your privacy is important to us
We at Abdul Rahman Al Gosaibi Company respect your privacy concerns and understand that you care about how we use and share your information. We value your trust and assure you that all information collected will be used wisely and with your privacy as a priority.
Abdul Rahman Al Gosaibi Company continues its efforts to provide the highest quality services to satisfy its customers. Our Privacy Policy explains the types of personal data collected, how we use it, and with whom we share it. It also explains how we take security measures to protect the personal data collected.
At Abdul Rahman Al Gosaibi Company, we also provide information on how to contact us to inquire about the following:
a. The ability to access and change the personal data you have provided to us
b. Revoke the consent previously provided to us
c. Remove you from our advertising mailing list
d. Respond to any inquiries about our privacy policy
This notice explains our privacy policy. By visiting the site you agree to the practices described in our Privacy Policy.
• Information about our privacy policy.
Abdul Rahman Al Gosaibi Company is committed to protecting and respecting your privacy. Please read our Privacy Policy carefully to understand how and why we collect data, as well as how we use it.
• When do we collect your personal information?
i. In order to inform you about our products, services and promotions. We will not do this unless we obtain your consent to receive this information. You can inform us that you wish to obtain this information either by visiting our showrooms or through our website.
ii. We will use your personal information when you purchase any products from the Site. The purpose of this use of data is to complete your purchase order.
iii. By accepting our Privacy Policy, you give us your consent to access your personal data. Please remember that you allow us to use your personal information when you use our website
iv. All information provided to us is confidential and will only be used as we state in our Privacy Policy.
• What personal information do you provide to us?
i. You may provide us with the following:
1. Name
2. Address
3. Date of birth
4. Billing address
5. Shipping address
6. Financial information including credit cards, debit cards or any other form of payment provided to us while filling out forms on our website, or communicating with us by phone or email.
7. Dates of your purchases
8. Any information you share with us
• What personal information do we share with other parties?
Your privacy is our concern, and we will not sell or disclose this information to third parties for any reasons other than those mentioned in our Privacy Policy.
We may provide your personal information to trusted service partners to provide you with services. For example, for marketing and financial purposes, checkout and payment processing, delivery, and other services inside or outside our showroom.
To ensure the fight against fraud or other criminal activity and the accuracy of the information provided, we may provide third parties, such as retailers, financial institutions or other anti-fraud organisations, with your personal information
We are sometimes required to disclose information we hold about customers to law enforcement agencies when there is an allegation of suspected criminal activity.
We may also purchase services and information from agencies to authenticate personal information provided by a customer.
We will ensure that your personal information is protected when it is sent outside the scope of Abdul Rahman Al Gosaibi Company, and we also ensure that our service partners take into account the privacy of the personal information shared.
• What do we do with the received personal information you provide?
We use the information provided in various ways including, but not limited to, the following:
• Order fulfillment and delivery
• Executing your order while ensuring the accuracy of the personal and financial information you provide, which is why we use payment systems with trusted third parties to ensure the security of your payments and that our information is not used fraudulently.
• During any purchase, we use fraud analysis systems that ensure the validity and accuracy of payment information for Abdul Rahman Al Gosaibi Company, and we may also use credit agencies to accomplish this task for us.
• To ensure the correct delivery of products and services to the correct address, we work in cooperation with other trusted parties and provide them with your personal information such as, but not limited to, name, address and delivery references.
• We may store or process your information to ensure that any claim or fraudulent use of identity can be properly investigated in the future.
• We need to collect your personal information to handle potential returns or claims for defective products
• For anti-fraud purposes in connection with claims and returns, we may ask you for certain personal information.
• Where is your personal information stored?
• We keep the personal information we collect about you in secure locations. Your personal information is protected from unauthorized access, disclosure, use, modification or destruction by any organization or individual.
• Do they link to other websites?
Our website may contain links to and from third parties. These sites have their own privacy policies. If you follow a link to these sites, please ensure you read their privacy policies before submitting any information to these sites. We do not accept any responsibility or liability for the policies of these sites.
• No longer wish to be contacted for marketing purposes?
• If you do not wish to be contacted about our products and services, you can opt out by emailing us at [email protected]
• If you have a personal account on our website, you can also cancel your subscription by logging into your account.
• Do you want to update your records?
• If you believe that the personal information we have about you is inaccurate or needs to be updated (for example, you may have changed your address, etc.), please contact us to update your information. Abdul Rahman Al Gosaibi Company is under a legal obligation to ensure that all information we hold about our customers is factually correct and up-to-date. To do this, please email us at [email protected]
• If you have saved a personal account on our website, you can change the data saved about you by logging into your account.